Privacy Policy and Data Use
We value your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights as a user in South Africa.
Information We Collect
We collect only what is necessary for communication and service delivery, and we treat all data with care.
- Your name, email address, and contact details are gathered when you fill out contact or inquiry forms.
- Session or inquiry history, including services or topics you ask about, is recorded for tailored responses.
- Technical data such as device type, browser information, and general site use may be logged for website improvement.
- With your consent, cookies and analytics tools may track non-personal web activity.
How Your Data Is Used
We use collected data for communication, session organization, and personalization of our mindfulness services.
- Responding to your inquiries and supporting requested services effectively.
- Arranging and organizing session appointments or group participation.
- Improving our website and communication methods for a better user experience.
- Contacting you with practice updates or reminders, only with your consent.
Legal Basis for Processing
We process your data according to applicable South African laws and with your explicit consent.
Data is processed only for service fulfillment, responding to inquiries, or legal obligations. You can withdraw consent at any time.
Sharing Information
Your personal data is kept confidential and not sold. We only share it in specific cases outlined below.
- If needed for session delivery—such as with trusted team members supporting your practice, under confidentiality agreements.
- Where required by law, such as for compliance with South African regulations.
- For technical support or security, data may be handled by reputable service providers bound by privacy obligations.
Data Security
We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, disclosure, alteration, and loss. While no method is infallible, we strive to maintain your privacy to the best of our ability.
Your Rights
You have important rights regarding your data and privacy under South African law.
- Access your personal information we hold, upon request.
- Request correction or update of any inaccurate information.
- Withdraw your consent or request deletion where applicable by law.
- Object to specific processing for legitimate reasons within legal limits.
Cookies and Analytics Use
Our website uses cookies to support basic functions and anonymously improve user experience. You can adjust settings anytime. For details, see our cookie policy.
See Cookie Policy See Cookie Policy
Contact Us
For any privacy questions or data requests, please reach out and our team will respond promptly.
Contact Email: content@feriqanora.org
Phone Number: +27(43)7196201
Address: Nelson Mandela Square, Maude Street, West Tower, Sandton, Johannesburg 2196 South Africa
Privacy Policy Updates
We may update this policy for clarity or legal reasons; changes will always be posted here with the latest date.
Last Updated: January 28, 2026